Module 04 · Kraljic Matrix - Segmenting your categories

The 2 axes of the matrix

The 2 fundamental axes of the Kraljic matrix

Objective: Understand the 2 axes of the Kraljic matrix (1983), know how to measure and score them to position each procurement category correctly.

Peter Kraljic published his model in 1983 in the Harvard Business Review. It has become the world's most widely used procurement segmentation tool. The matrix rests on 2 axes crossing the financial dimension and the risk dimension.

Vertical axis - Profit Impact

This axis measures the category's financial importance for the company.

CriterionHow to measure itExample
% of COGS or total spendCategory amount / total spendRaw materials = 35% of COGS
Impact on product qualityDirect link to finished-product qualityElectronic components critical to reliability
Impact on growthContribution to innovation and developmentOutsourced R&D = innovation lever
Value-added leverCompetitive differentiation deliveredPremium packaging design = brand positioning

Scoring the impact

Horizontal axis - Supply Risk

This axis measures the difficulty and risk of supplying the category.

CriterionHow to measure itExample
Number of alternativesQualified suppliers available3 global suppliers of specialised chips
Technical complexitySpecificity, customisation, qualificationCustom part with 6 months of qualification
Switching costsCost and time to change supplierERP migration = 18 months and EUR 2M
Replacement lead timeTime needed to qualify an alternativePharmaceutical qualification = 24 months
Geopolitical risksStability of the source country/regionRare earths: ~70% of extraction and ~90% of refining in China (IEA, 2025)

Scoring the risk

💡 Key takeaway: Kraljic's 2 axes (financial impact and supply risk) must be scored objectively with factual data. The most frequent mistake is scoring intuitively without data. Use the criteria tables and involve technical stakeholders for the risk scoring.
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